Symposium
presentation : full text
I. The Context and the Scientific
Issues
The
analysis of interaction and coordinated work situations
have enjoyed considerable development in the last twenty
years in social sciences, cognitive sciences and information
and communication sciences. Research focusing on these
phe-nomena has cast a new light on the link between
knowledge and action and renewed the theories of organised
action. On one hand, the ecological aspect of action
in environments that knit together artefacts and technical
mediations has been taken into account, and, on the
other hand, linguistic competences, symbolic techniques
and the repertories for evaluation and justification
brought to bear by the actors have been investigated.
1.
The developments in this field have been due largely
to Anglo-Saxon researchers, working along several lines
of research :
- ETHNOMETHODOLOGY and SITUATED
ACTION and COGNITION, focusing on the indexi-cality
of action and on the emerging character of social phenomena.
- DISTRIBUTED COGNITION, striving
to account for the conduct and management of reliable
complex tasks supported by environments composed both
by humans and artefacts.
- A third approach, that of ACTIVITY
THEORIES, drawing on the Russian school and attempts,
within a global model of activity, to relate socialisation,
training and internalisation, thus integrating into
a dynamic perspective contextual changes and individual
development.
2.
This research has not been without resonance in France
:
- Ergonomical analyses of courses of action
and activity clinic in occupational psychology, situated
at the crossroads of cognitive psychology and the francophone
school of ergonomics, use specific interviewing, recording
and simple or intertwined auto-confrontational methods,
which have become instrumental for the transformation
of work situations.
- The research carried out in the "Work
and Language" ("Langage&Travail")
network, gathering researchers in linguistics, sociology,
management sciences and occupational psychology, puts
emphasis on the various forms of communication in organised
actions (both oral and written) seen as language devices
with social and pragmatic functions.
- French pragmatic and moral sociology focuses
on the analysis of actions under-stood as a trial, an
opportunity for the actors to requalify the opposing
forces in an arena of justifications that fall within
different regimes of coherence.
- The sociology of sciences and techniques
stemming from the tradition of science studies and its
analyses of laboratory practices.
3.
Theses different approaches do not share identical views
of action, do not give an identical status to knowledge
in action nor to symbolic and technical mediations;
they are at odds over the transformations to be achieved;
they do not give identical scope to the actors' point
of view and do not necessarily consider the question
of the subject of the action. Some are more external
and descriptive, trying to under-stand "how it
works", others have more comprehensive insight,
others are deliber-ately developmental.
Some research has transformational aims : some through
improving technologies and their use, or by improving
the performance of organisations, while others aim at
the development of persons and of collective practices.
The theoretical splits only partly coincide with the
differences between disciplines. Be it sociology or
psychology, cognitive sciences or information sciences,
language or management sciences, the approaches looking
at action, organisation, objects and design, work and
language dialogue and contacts are plentiful between
them all, though the involved problematics are rarely
fleshed out
.
4.
Information and communication technologies play a central
role in all these different approaches. They can also
be used to support and refine these ecological theories
of action, and for several reasons :
- They constitute mediations and resources
to be used for interaction, coordination, exchange and
transaction. They are increasingly mobilized as external
tools to assist in the construction of fragmented collectives.
- Their use leaves traces, and such
traces become essential sources for analysis purposes.
- They allow to free the analysing
processes from too great a reliance on the rep-resentations
given of co-present interactions on the basis of either
mutual or joint attention (towards a third object).
The detailed investigation of the transformations entailed
by communication technologies in interaction, coordination
and cooperation provides a useful analytical tool for
all the research currents that look at collective action.
II. Description of the International
Symposium
Scientific
Objectives
1.
Assess the state of the art in the field by setting
up an intellectual debate around the themes put forward
below by confronting French, European and American specialists
of the different disciplines and research trends interested
in action, situation and activity .
2.
Organise a dialogue around a set of structured questions
reflecting upon the divergence and convergence among
them, so as to possibly lay common new foundations and
help direct future research
3.
Introduce the corpus of work composing the different
traditions, with the assis-tance of English/French,
French/English translations.
4.
Create international and interdisciplinary links and
a collaborative network of more lasting character in
this field.
The
Proposed Themes
1.
The data used; the purpose of the research
These approaches entail different methodological implications
extending to the choice of data as well as the temporal
and spatial frames used to delimit the research object.
- A more external, more ethological approach,
drawing extensively upon traces and recordings of in
situ activities (behaviour, language, IT traces). The
very nature of such traces has been itself deeply transformed
by the development of in-formation and communication
technologies: from the patina of tools to more or less
durable inscriptions, such activity archives can be
accessed by researchers and thus transformed into data.
- A more comprehensive approach, in connection
with activity theory, considers the point of view of
the actors themselves, as well as their capacity to
modify their practices through their own reflection
on analysed situations. This alters the respective positions
of both the researchers and the subjects under study
pertaining to the very definition of the situations
under study, the analysis of the data and the relationships
with the other parties participating in the research.
The contribution of the individuals taking part in the
study is needed to investi-gate the situations in which
they find themselves (auto-confrontations, analysis
groups, definition of the data to be considered). Such
contributions should be in-tegrated as research data
per se for studies striving for the development of indi-viduals
and organisations.
2.
The Structuring of Activity and Object/Subject Relations
Different theories confer divergent statuses to the
orientation of collective action through intentions,
goals, purposes, objects. Furthermore, they also differ
on how subjects relate to these collective orientations
which ever form they take :
- Within Activity Theory, an activity is
shaped by the subject's orientation towards its object.
Activities are distinguished by their varying objects,
by the instruments involved, by the rules determining
collective action within and beyond the division of
labour, also contributing to the system's history.
- DISTRIBUTED COGNITION postulates
an overall system that stretches beyond indi-vidual
consciousnesses and is not directly interested in the
acting subjects. The mediating influence of aims, plans,
objects, affects and mental representations shapes the
representation a subject has of a situation, unlike
ethnomethodological analyses, which emphasise the contingent
and improvised character of action.
3.
Defining Situations
The nature of the situations under consideration (man-machine
interactions in a given place and time, exclusive confrontations,
interactions that are strongly mediatised by artefacts,
activities spread over time and place in fragmented
and/or networking collectives) and the way they are
defined vary within the different approaches: How do
researchers hailing from the current of situated action
define situations and their limits? What is the role
of human intentionality in the structur-ing of activity
as concerns the theory of activity?
How are the "objects" of activity subjectively
defined?
4.
Technologies, Instruments and Artefacts
The respective roles of material and symbolic entities
as coordination instruments are the focus of a number
of divergences.
- SITUATED ACTION depicts men and
things as qualitatively different. However, without
this being deliberate, its proponents sometimes present
actors as reacting agents, rather than as fully knowing
human actors with self-generated agendas. DISTRIBUTED
COGNITION sees things and persons as conceptually
equivalent (somewhat similar to the man-machine dyad
of traditional cognitive science), ex-cept that the
scope of the system is extended to include a collaborating
set of persons and artefacts. From the point of view
of ACTIVITY THEORY, artefacts are viewed as mediators
of human thought and instruments in the service of activity,
making things and persons asymmetrical.
- Analysing the material and symbolic instruments
of action is essential to move beyond the situation's
limited spatial and temporal frames: be they seen, as
by SITUATED COGNITION, as the fulcrum of routines,
thus allowing a mutual dialogue between situations;
be they seen, as by DISTRIBUTED COGNITION, as
helping to stabilise complex coordinations; or be they
seen, as by ACTIVITY THEORY, as put-ting into
relation not only persons and objects, but also persons
with other persons.
Format
The contributors will be invited.
The talks aim at confronting a variety of approaches
around the key questions described above that set at
odds current action and activity theories and their
implication on methodologies and on the objects under
study.
The speakers will be allowed time to give their talks,
followed by debates.
The speakers will be allowed to use their native tongue
thanks to simultaneous translation.
Round tables will be organised to promote discussion.
Intended
Constituency
The Symposium is intended for French and European researchers
and post-graduate students in a variety of disciplines
(sociology, ergonomics, psychology, language sciences,
cognitive sciences, management sciences, information
and communication sciences) that are interested in the
proposed themes (capacity: 120 persons).
The Symposium will be circulated in the relevant European
networks (EGOS, ISCAR, etc.).
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